Our Commitment
HausMetric believes everyone deserves an equally excellent experience, regardless of ability or technology. We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to continuously improving our digital accessibility.
Measures We Take
- Building with semantic HTML and ARIA labels where appropriate.
- Ensuring keyboard navigation works across all interactive elements.
- Maintaining sufficient color contrast for text and UI elements.
- Providing descriptive alternative text for meaningful images.
- Designing forms with clear labels, helpful hints, and inline error messages.
- Testing our website with screen readers and automated accessibility tools.
Conformance Status
This website aims to conform to WCAG 2.1 Level AA. "Conformance" means that this website fully meets the accessibility standard; some content may be partially conformant as we continue to enhance the experience.
Compatibility
Our website is designed to be compatible with:
- Modern versions of Chrome, Safari, Firefox, and Edge.
- Screen readers including NVDA, JAWS, VoiceOver, and TalkBack.
- Operating system zoom up to 200% without loss of content or functionality.
Known Limitations
Despite our best efforts, some portions of the site may not yet be fully accessible. We are actively working to resolve these issues. If you encounter a barrier, please let us know so we can prioritize the fix.
Feedback & Support
We welcome your feedback on the accessibility of our website. If you experience difficulty using any page or feature, contact us and we will respond within five business days — and provide the information or service you were seeking through an alternative channel if needed.
- Phone: 0800 123 4567
- Email: service@hausmetric.de
- Mail: Musterstraße 1, 10115 Berlin
Formal Complaints
If you are not satisfied with our response, you may file a formal complaint with the appropriate regulatory body in your jurisdiction. We are committed to working in good faith to resolve any accessibility concerns.